Abstract
In three linguistically varied and conflict-prone communities in Yobe State, this study investigates the function of speech actions and pragmatic techniques in negotiation and conflict resolution. The study uses a mixed-methods approach to examine how pragmatic elements like indirectness and politeness, as well as specific speech actions like requests, promises, apologies, and reassurances, contribute to conflict management. Academics and civil servants made up the participation group, which was primarily male and highly educated. The findings show that most people believe that expressing regret and using courteous indirect communication can help to defuse tense situations. Although they are used less frequently, promises and assurances are also used to help achieve resolution. The majority of respondents stressed the value of being kind, and indirect language was thought to be a useful tactic for lowering conflict. Nevertheless, several voiced worries about the tactics' possible lack of assertiveness and clarity. According to the study's findings, effective dispute resolution in Yobe State necessitates a sophisticated blend of polite verbal actions and socially appropriate pragmatic strategies. The study suggests more research on pragmatic approaches to conflict resolution, inclusive discussion for various groups, conflict resolution workshops, culturally aligned communication training, and linguistic strategy training for mediators.
Keywords: Speech acts, Pragmatic strategies, Conflict resolution, Politeness
DOI: www.doi.org/10.36349/sojolics.2025.v01i01.010
author/Jajere, B. M., Adamu, R. Y., & Saleh, U.
journal/Sokoto JOLICS 1(1) | June 2025 |
