Abstract
This study investigates how organisational communication practices influence staff performance in private secondary schools in Rivers State. It focuses on assessing the procedural, distributive, and interactional communication practices used in the schools, determining how these practices affect staff performance, and examining the extent to which they shape staff commitment levels. The study is anchored on Weber’s Bureaucratic Communication Theory, Maslow’s Hierarchy of Needs, and Bertalanffy’s General Systems Theory, which collectively explain how communication structures, human motivation, and organisational interdependence influence workplace behaviour.A survey research design was adopted. Using the Taro Yamane formula, a sample of 390 staff members was selected from a population of 15,360 across accredited private secondary schools in the state. Data were collected through a virtually administered questionnaire containing demographic items and research questions structured on a 4-point rating scale. Quantitative analysis was conducted using SPSS version 23, while qualitative insights were interpreted through explanation-building. Pearson correlation and Multiple Regression analyses were employed to test the hypotheses.Findings show that procedural, distributive, and interactional communication practices exert a significant and moderately positive influence on staff performance. These communication practices also contribute meaningfully to staff commitment, shaping employees’ willingness to engage actively in school activities.The study recommends that private secondary schools institutionalise communication systems characterised by clarity, consistency, transparency, and fairness. It further suggests that school management prioritise staff wellbeing, inclusivity, and responsiveness to strengthen commitment and enhance overall performance outcomes.
Keywords: Organisational, Communication, Practices, Staff, Commitment, Performance,
DOI: www.doi.org/10.36349/sojolics.2025.v01i01.028
author/Lenee, Letambari Godwin, PhD
journal/Sokoto JOLICS 1(1) | June 2025 |
